Return & Refund Policy
Thanks for shopping at Kunstwinder. If you are not entirely satisfied with your purchase, we’re here to help.
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item.
We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit typically within 2 business days, but ultimately it will depend on your card issuer’s policies.
All our products come with free shipping, we use DHL Express for our shipments world wide and provide insurance and tracking number.
You will be responsible for paying for your own shipping costs if you decide to return your item.
Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you would like to make a return or if you have questions about our policies or you would like to clarify something, don’t hesitate to contact us on our contact page.